Details of Survey presented in the AMCIS 2022 Paper by Mitra and Barlow
Course instructors sent the link to the survey to students who agreed to participate. To retain anonymity, students were asked to upload a screenshot of the survey completion page on the course website to receive extra credit for participating which did not contain any identifiable information to link to their specific responses.
The first page of the survey was the institutional informed consent statement. This was followed by a section of questions asking about general security concerns and perceived risk regarding each one of the three sensitive actions listed above (i.e., banking, health, personally identifiable information). These questions were asked prior to mentioning any authentication methods, in order to ascertain participants’ baseline risk and security perceptions regarding these general situations.
On the next page, the survey introduced the seven authentication methods. We asked participants their level of familiarity, use, and experience with each of these seven authentication methods.
To reduce potential survey fatigue, we asked participants questions regarding only one of the seven authentication methods for the remainder of the survey. In Qualtrics, we used randomization to assign which of the seven methods any given participant would see in both the scenarios and other questions in the last part of the survey. Before the scenarios, we asked participants their perceptions of trust, convenience, ease of use, and usefulness for the given authentication method that was assigned to them. Participants then read each of the three scenarios and a set of questions corresponding to each scenario, asking the perceptions of risk and security concerns for that given scenario. We solicited demographic information on the last page of the survey.
[More detail, including survey questions, will be listed on this page before the AMCIS 2022 conference.]
The first page of the survey was the institutional informed consent statement. This was followed by a section of questions asking about general security concerns and perceived risk regarding each one of the three sensitive actions listed above (i.e., banking, health, personally identifiable information). These questions were asked prior to mentioning any authentication methods, in order to ascertain participants’ baseline risk and security perceptions regarding these general situations.
On the next page, the survey introduced the seven authentication methods. We asked participants their level of familiarity, use, and experience with each of these seven authentication methods.
To reduce potential survey fatigue, we asked participants questions regarding only one of the seven authentication methods for the remainder of the survey. In Qualtrics, we used randomization to assign which of the seven methods any given participant would see in both the scenarios and other questions in the last part of the survey. Before the scenarios, we asked participants their perceptions of trust, convenience, ease of use, and usefulness for the given authentication method that was assigned to them. Participants then read each of the three scenarios and a set of questions corresponding to each scenario, asking the perceptions of risk and security concerns for that given scenario. We solicited demographic information on the last page of the survey.
[More detail, including survey questions, will be listed on this page before the AMCIS 2022 conference.]
